Bocholt, March 24, 2025 - Fellerhoff MED TEC GmbH from Bocholt has been awarded the "Top Service (DIQP)" seal. The company received the top rating of "very good" for its outstanding performance in the area of customer service.
Top Service is a seal developed by the DIQP Deutsches Institut für Qualitätsstandards und -prüfung e.V. (German Institute for Quality Standards and Testing). The award is based on customer ratings from a representative customer survey and a management interview. The final certification is carried out by SQC-QualityCert GmbH, a certification company from Berlin.
Fellerhoff MED TEC GmbH, based in Bocholt, is a reliable provider of innovative mobility solutions, high-quality medical technology solutions for clinics and care facilities as well as care aids of all kinds for home care. The company stands for quality, reliability and a strong focus on service. With a dedicated team, Fellerhoff Medizintechnik develops and distributes practical solutions such as the "Volksrolli", a foldable electric wheelchair, and the "Volksflitzer", a foldable electric scooter.
Managing Director Dennis Heppner is delighted with the award:
"The 'very good' rating is a strong signal for us. We attach great importance to customer satisfaction and working together as partners - the fact that our customers confirm this with such positive feedback makes us very proud. The Top Service certification helps us to further optimize our range of products and services and underlines our claim to provide top customer service."
PhDr. Oliver Scharfenberg, Managing Director of SQC-QualityCert GmbH, also emphasizes the company's performance:
"Fellerhoff MED TEC GmbH achieved a very good result in the customer survey. The 'very good' rating is a clear expression of the company's high level of service orientation and professionalism. We congratulate the entire Fellerhoff Med Tec GmbH team on the successful 'Top Service' award with this very good rating."
With this award, Fellerhoff MED TEC GmbH strengthens its position as a trustworthy and service-oriented partner in the healthcare sector - and underlines its claim to continue setting standards in customer service in the future.